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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated?

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Yes – Fan Strategy operates under a license issued by the Malta Gaming Authority (MGA) and is also regulated by the UK Gambling Commission for UK players. The company complies with strict anti‑money‑laundering (AML) and responsible‑gaming requirements, and all betting markets are audited for fairness.

02

What documents do I need to verify my account at Fan Strategy?

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You’ll need to provide a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID), a recent utility bill or bank statement showing your name and address, and a selfie or short video to confirm your identity. The documents must be in PDF, JPG or PNG format and should be uploaded through the ‘My Account > Verification’ section.

03

What is the minimum deposit to start betting at Fan Strategy?

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The smallest amount you can deposit to start placing bets at Fan Strategy is $5 (or the equivalent in your local currency). Deposits can be made via credit/debit card, e‑wallet (Skrill, Neteller), or bank transfer, with most methods credited instantly.

04

What are the wagering requirements for the Fan Strategy welcome bonus?

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The welcome bonus at Fan Strategy is a 100% match up to $200, and it carries a 35× wagering requirement on the bonus amount only. You have 30 days from the moment you claim the bonus to meet the playthrough; any unused bonus funds after this period are removed.

05

What happens to my bet if a World Cup match is postponed or cancelled?

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If a World Cup match is postponed before kick‑off, all single‑bet stakes are usually void and returned to your account within 24 hours. For accumulator bets, the leg relating to the postponed match is treated as a winning selection with a 1.00 odds (i.e., it does not affect the other legs).

06

Does Fan Strategy offer deposit limits or self‑exclusion, and how do I access them?

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Fan Strategy provides a range of responsible‑gambling tools you can activate at any time, including deposit limits, loss limits, session‑time reminders and a full self‑exclusion option lasting from 24 hours up to several years. To access them, log in, go to ‘My Account > Responsible Gambling’, choose the tool you need and follow the on‑screen prompts.